Procurement Consultancy

“From the outset, PfH demonstrated a deep understanding of both our specific organisational needs and the broader requirements of the housing sector. Their team’s extensive knowledge and insight into the challenges and opportunities within the market have been invaluable in shaping a procurement solution that is both strategic and responsive. From initial engagement with our account manager through to tender award, the process using the DPS - Asset Decarbonisation and retrofit solutions was seamless, responsive, and impressively swift. PfH’s flexibility in adapting to our needs, coupled with outstanding client support, made the journey efficient and collaborative. We truly appreciate the proactive communication and clarity throughout. What truly sets PfH apart is the calibre of their staff — consistently approachable, knowledgeable, and proactive in offering support. Their guidance throughout the process has been clear, timely, and tailored, ensuring a smooth and efficient experience from initial engagement through to contract award. We greatly value the partnership and look forward to continued collaboration”

“PfH were engaged to undertake a holistic review of material purchasing activity across all Connects’ repairs and maintenance operations.  Their consultants were knowledgeable, responsive, and provided a concise informative report summarising key areas for potential improvements.  As well as analysing existing spend data, Inprova sought to understand purchasing behaviours and business requirements in order to make recommendations on how procurement activity could improve operational efficiency as well as achieving bottom line cost savings”

“PfH have just finished undertaking a mini-competition for our Temp Alternate Accommodation contract. They were very efficient in talking us through the process at the start of the mini competition to the awarding of the contract to the winning supplier. Throughout the process, they were patient with us and provided detailed information to our many questions. I would recommend them to any organisation that needs to engage within a framework.”

“We’re investing £34m over the next three years to improve the thermal performance of our homes; creating healthier living spaces and cutting energy bills. Our investment programme will be procured through Procurement for Housing (PfH), further strengthening our recent collaborative efforts. Work like this makes a real difference to people’s lives.””

“There are a few work streams under review now and discussions are currently being had regarding our next steps. My overall experience with you and your team, I have used enlighten the rest of my department on the assistance PFH has supplied to RBC and the superb ongoing support.”

“I truly appreciate everything that you and your team have done to enable DCC to get this Procurement to market. I will inform our Corporate Procurement Manager of the fabulous service we have received from yourselves”

“Thank you for the excellent service from your team, we appreciate the guidance throughout the process. The overall quality of service has been outstanding.”

“This is why you are the best framework provider. Your level of assistance and support is unmatched.”

“I just wanted to thank you both for all your hard work with the award of the materials contract to Huws and Gray for Babergh and Mid Suffolk District Councils. It’s very much appreciated by all parties.”

“I wanted to send a quick note, thanking you for all your support, it has been fantastic, and all of the procurements we have done with your assistance has been unbelievable. As NCHA enter a new world of bring the Repair and Maintenance in-house, I am sure your support will be even more crucial. Already you have supported and guided us with two of the essential elements in leasing of the fleet through Lease Plan, and the Materials through JSP. This could not have been achieved with such ease without you. Then there’s the accommodation and decant, again this was vital for NCHA, and the support offered by PfH was second to none.”

“Thanks from the Aster project team to Kathryn Irons, for all the help and support she has provided during some recent tender exercises. Kathryn offered some valuable insights into the way the tenders could be structured, and added real value with her knowledge and professionalism. Kathryn went over and above to meet really tight timescales, particularly with onboarding some of our incumbent suppliers onto a DPS. Please pass on our thanks to Kathryn, she is a very valuable asset to PfH, and we all look forward to working with her in the future.”

“At Westmoreland we had had a series of 1 year contracts and were in a position to sign up to a longer term contract that needed to give us costs savings as well as improvements to the service delivery. PfH led us through the process to ensure that we were not only legally compliant, but created tender documents that reflected our needs, would garner interest from the market and create a competitive scoring system to help us select the contractor that would give us the benefits that we needed. The process worked well for us and has delivered us the benefits we had identified and we would recommend PfH to any organisation looking to maximise the potential from a procurement exercise”

“We used the SHED framework to appoint Rubixx to provide us with Housing Management Software which is an integral aspect of our business. The framework was very flexible and easy to use. It allowed us to implement an innovative and modern IT solution. The support from PFH was always very responsive and thorough.”

“We always find them to be very helpful and knowledgeable and have lots of relevant frameworks for us to access. They are a very helpful resource; we find them to be very hands on and nothing is too much trouble”

“We have worked with PfH over the last 3 years helping us establish our supply chain framework for the set up of our in-house contractor. PfH have been instrumental in achieving this through access to their frameworks and working collaboratively with us so that we have tailored solutions for our needs. The PfH staff are incredibly responsive to requests; providing excellent industry-wide insight and knowledge to enable us to make the right decisions and ensuring we are always providing a high quality, value for money service to our customers”.”

“We’ve worked with PFH for several years and have been pleased with the processes conducted. The team are always helpful and listen to our needs and recommends the best framework that can solve the issue for us.”

“Housing Solutions engaged the services of PfH to undertake a full review and health-check of the strategic procurement function across the organisation, with a brief to provide recommendations for possible areas of improvements for greater enhancements to procurement processes and avenues to achieve greater value for money. PfH identified a number of key areas enhancements both to processes and avenues for achieving greater value for money, we have since continued to utilise their services to drive our programme of major procurement projects. Our lead consultant has quickly developed excellent relationships across the organisation, achieving buy-in and collaboration from key stakeholders. He is respected for his knowledge and expertise, in particular his experience within the asset management area of the business. Whilst always the professional, he brings a welcomed down-to-earth approach, demystifying procurement and as a result taking people on the journey throughout the process. With the assistance of PfH we expect to have a stronger approach to procurement embedded within the organisation and to substantially increasing our targeted category savings throughout 2019/20.”

“I would highly recommend working with PfH. Despite being nervous about leading my first formal tender process, I was kept well informed with each stage of the tender explained thoroughly. Any queries were fully addressed and the whole process simplified. Where I was unable to make a decision straight away, or unsure of the best way forward, our consultant was able to provide me with reasons for and against in order for me to make a sound decision that was most suitable for my organisation. In summary, working with PfH’s Procurement Services Team has been a very positive experience and I look forward to working with them more in the future.””

“Overall, saha are really pleased with the support received from our PfH Consultant. We have had great confidence in the team throughout the whole process and their hard work ensured that what we anticipated to be a very hard contract to procure was delivered flawlessly, taking a lot of pressure off our operational team.””

“With regards the data and insight platform [Quantum] since we have had access to this tool it has been a great help in seeing the day to day accounts we run through PfH. It is particularly helpful to see where our spend is going and helps us with identifying products which we are using more direct with the member merchants and can look to move into our core stock.”

“PfH provided excellent service from start to finish with a flexible approach to what our project required.”

“The PfH team has been a great support in helping us sort out what, for us has been a very difficult contract. Their guidance and reassurance have been greatly appreciated.”

“Stephanie from PfH has been outstanding throughout the duration of our project. Her professionalism, deep subject matter expertise, and proactive approach consistently added value at every stage. She demonstrated excellent communication skills, ensuring that all stakeholders were aligned and informed, and she was always willing to go the extra mile to find effective solutions to complex challenges. It’s been a pleasure working with her, and I would highly recommend her for any future engagements.”

“We can't thank Beverley Hynds from PfH enough, she helped us through the process so that the contract procurement went very smoothly. She is a credit to you organisation.”

“What an incredibly quick and efficient process! A huge thank you to the PfH team for their outstanding support.”

“Over the past year, Clarion Futures has been able to achieve transformational impact for our residents and communities, thanks to the incredible support of our social value partners. Despite a challenging year, our partnerships have empowered us to make a real difference where it’s needed most. I want to express my sincere thanks to Travis Perkins, City Electrical Factors, and Procurement for Housing for their continued commitment to improving lives and building thriving communities.”

“I wanted to say thank you to you and Preet; you've both been invaluable to many of our procurements, consistently providing support with available framework options, market insight, and contract management. The PfH team as a whole is exceptional, delivering first-class services to both our procurement team and our wider colleagues, and have been able to streamline a number of our procurement opportunities whilst making contract development much simpler!”

“Working with Inprova and their consultancy team has been a valuable experience for Brighter Places. Their comprehensive assessment and actionable recommendations have significantly improved our understanding of Brighter Places’ current position with respect to procurement and contract management practices and areas requiring attention, so we are fully prepared for the new Procurement Act 2023. We highly recommend their services to any organisation looking to strengthen their procurement function and ensure compliance with upcoming regulations.”

“During our procurement transformation journey, PfH acted as a critical friend - supporting us to improve our approach to procurement and contract management, providing invaluable advice and boosting our procurement knowledge and capacity.”