Annual Report 2024 Procurement for Housing

See how procurement drives real ESG impact

ESG isn’t just about policy statements – it’s about measurable action that improves lives, protects the planet and strengthens communities. Our 2025 ESG Annual Report reveals the tangible difference we made in partnership with our members and suppliers throughout 2024.

Many organisations publish ESG commitments, but demonstrating genuine progress requires transparency and accountability. This report shows exactly what we achieved across social value, environmental sustainability, supply chain impact and responsible business practices – from the £2 million in social value contributions we facilitated to the 44% increase in net zero carbon procurement. These aren’t aspirations, they’re results.

In this report you will see:

• £2 million in social value contributions generated through our supply chain, alongside fundraising and community support that made a direct difference to local families.
• £72.1 million invested in net zero carbon solutions, representing a 44% increase year on year, whilst reducing our carbon emissions per employee by 3%.
• £128.3 million spent with SME suppliers, creating opportunities for small businesses and driving economic growth in local communities.
• A 13% improvement in member satisfaction, achieving an NPS score of 59, whilst maintaining 100% of suppliers paid within 30 days.
• The progress we’ve made embedding environmental policies, enhancing ED&I practices and upgrading our data security standards.

Ready to see ESG in action?

Download our 2025 ESG Annual Report now and discover what’s possible when procurement becomes a powerful force for positive change.