The problem: Limited tendering experience and a complex contract requirement
Connect Housing is a not-for-profit organisation based in Dewsbury, managing a diverse portfolio of general needs, older person, supported, and care housing across West Yorkshire. With a challenging programme of upcoming compliance works, the Asset Team needed to procure a multi-discipline electrical testing, repairs, and upgrade contract.
The goal was to drive better value for money while ensuring full compliance with internal financial regulations. However, the team had limited experience with formal tendering and needed expert support to scope the requirement, manage the process, and appoint a contractor aligned with their values.
The solution: End-to-end consultancy support from PfH
Having previously delivered a range of strategic and operational procurement projects for Connect, we were well placed to support the team through this next phase.
We began by working closely with stakeholders to understand Connect’s ways of working and long-term goals. From there, we:
Our approach was collaborative and hands-on, ensuring the team felt supported and informed at every stage.
“I would highly recommend working with PfH. Despite being nervous about leading my first formal tender process, I was kept well informed at every stage. Any queries were fully addressed and the whole process was simplified. Where I was unsure, our consultant provided clear pros and cons to help me make the right decision for our organisation. It’s been a very positive experience and I look forward to working with PfH again.”
Bianca Roe, Technical Compliance, Connect Housing
The results: Stronger skills, smarter contract, better outcomes
By engaging our consultancy team, Connect Housing achieved: